News24 | Home affairs dept system back online after ‘technical glitch’

Author Avatar

Staff Writer

Joined: Nov 2016

Cebelihle Bhengu

Share your Subscriber Article

You have 5 articles to share every month. Send this story to a friend!

Loading, please wait…

Subscribers can listen to this article

Department of Home Affairs clients who tried to access its services were left in limbo after the system experienced a technical glitch.

Fani Mahuntsi/Gallo Images

Members of the public trying to access home affairs services were left in the lurch this week due to a “technical glitch”.

A spokesperson for the home affairs department, Siya Qoza, said the glitch on the State Information Technology Agency’s (SITA) mainframe affected the National Population Register.

The glitch meant that clients were unable to access services relating to the issuing or processing of documents, like IDs and passports, at several affected branches. 

Read this for free

South Africans need to be in the know if we want to create a prosperous future. News24 has kept the country informed for 25 years, and we’re about to enter a new chapter of fearless journalism. Join our free subscription trial to unlock this story and a world of news aimed to inform, empower, and inspire.

Try our free 14-day trial

Already a subscriber? Sign in

Next on News24

WRAP | Downer, Maughan not ordered to appear at next Zuma private prosecution date – despite Mpofu protests

01 Nov 2023

Show Comments ()

Reviews

0 %

User Score

0 ratings
Rate This